Okay, forget the hard drive, now we are not sure!!
“We changed our mind about the hard drive. Send the computer back to us.” HP
Sherry, “we don’t have the box.”
“ WHAT? You don’t have the original box? It has only been eight months.
We will send you a box, hold on. You will have the box in a couple days. Pack the Tower up and call FEDEX. Eight to 10 day turnaround.” HP
“Whoa, we won’t be here.”
“ That is all right you can call and give us a good address.” HP
Oh yeah, we are going to see Judy, our friend in Maine, she will accept it for us. Thank the Lord for good friends across the country.
Now we are waiting for a box. Poor Sherry, is in the middle of this whole thing. She has been talking to the folks from India on the phone. She cannot understand half of what is said, then has to relay it to me. It really is a problem, but we decided to try and laugh our way through it. Once when the girl had me open the tower up and pull all four memory cards I yelled real loud, “OUCH! AM I SUPPOSED TO UNPLUG THIS THING FIRST?”
A couple times I did take the phone ignoring what the person was saying and said my piece about the things I was doing. That I had done them already with another techhie. It really did no good, they are real polite and I guess are used to Americans yelling at them, “Just one more little test,” she would say.
Now I know, they are going down a check off list and cannot skip forward, so we have to deal with it.
I know most of you have been there, an done that, but I am going to say it anyway.
When we get the new address to have the Tower sent to, we are to call a number. Now there are still ignorant Ignorant, simplistic souls like me who expect to dial the number and say, “Hey this is jack, remember the tower I sent?
“Oh yeah,Yeah, jack, buddy we have it ready, where do I send it?”
“Send it to: 33 fourth st. Podunk Alaska.”
“Will do, thanks jack. Good doing business with you, hope the computer doesn’t give you any more trouble.” click, case closed.
THEN YOU CALL AND REALITY OF THE 22nd CENTURY SETS IN”
“Thanks for calling HP, please choose from the following options: printers push 1, cell phones 2, lunch 3, girls 4, boys 5, software 6, hardware 7, battery 8, dinner 9 or monitors 0. Sorry we have run out of numbers. Please call back later, your call is important to us!> click.
Thanks for dropping by the log to be harassed,
If this entry made no sense it is because you are too far up the food chain, it was meant to be ignored. Sorry to take you time. I know it is valuable to you.
Did anyone notice Debbie and Ora were back but Lucy, like the SC governor is missing.
More on the trail later……